Background

Data Protection Complaints Procedure

Contents

Introduction

This procedure explains how individuals can make a complaint about the way New Park Court Chambers has handled their personal data, what information we may need to investigate the complaint, and when they can expect a response.

New Park Court Chambers is committed to handling personal data lawfully, fairly, securely and transparently. This procedure provides a clear route for individuals to raise data protection complaints with us.

New Park Court Chambers is required to have a data protection complaints procedure as set out in the Data (Use and Access) Act 2025, which amended the UK GDPR and the Data Protection Act 2018. This requirement came into force on 19 June 2026.

When To Use This Procedure

This procedure should be used where an individual has a Data Protection Complaint (DPC) and believes that New Park Court Chambers may have infringed data protection legislation in the way we have collected, used, stored, shared, retained, protected, or otherwise handled their personal data, or the personal data of someone they are authorised to act for.

What This Procedure Covers

How New Park Court Chambers responded to a request made under the Data Protection Act 2018, including requests for access, rectification, erasure, restriction, objection, portability, or other applicable data protection rights.

Concerns about the security measures used to protect personal data, including concerns arising from an actual or suspected data breach.

How New Park Court Chambers collected, used, shared, stored, retained, or deleted personal data.

Concerns about the accuracy of personal data New Park Court Chambers holds.

Any other matter relating to New Park Court Chambers compliance with data protection legislation.

Making A Complaint

Time Limits

New Park Court Chambers will only consider a DPC received within six months of the matter complained about. Complaints received outside this period will only be considered in exceptional circumstances.

How To Make A Data Protection Complaint

A DPC can be made by email to our Chief Executive using the email address clerks@newparkcourt.co.uk, or in writing addressed to:

The Chief Executive
New Park Court Chambers
16 Park Place
Leeds
LS1 2SJ

Please provide as much detail as possible so that we can understand and investigate the complaint.

Supporting information required to investigate a complaint

New Park Court Chambers may need to ask someone who has made a complaint for proof of identity before we can proceed.

A DPC may be made by someone acting on behalf of another person.

Acknowledgement & Investigation

New Park Court Chambers will aim to acknowledge receipt of a DPC within 5 working days.

We will then aim to investigate the DPC and provide an outcome within one calendar month.

Outcome & Possible Remedies

We will provide the complainant with the outcome of the DPC without undue delay once the investigation is complete.

Escalation To The Information Commissioner’s Office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk/make-a-complaint/
Telephone: +44 (0) 303 123 1113

Record Keeping & Learning

We will keep appropriate records of each DPC.

Review Of This Procedure

This procedure will be reviewed periodically and updated where required.

19 June 2026

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