Commitment to Service

Providing exceptional service is a commitment across chambers and shared by members and support staff alike.

Whether you are a client, a court official, a visitor or a member of chambers or staff, your experience with offices and services at New Park Court should be characterised by clear and friendly communication, prompt and helpful responsiveness, and efficient user friendly processes.

We believe that the sense of continuous professional development that infuses our service delivery must be reflected in our infrastructure. That means we continually strive to put in place operational systems that are highly effective, well integrated and client friendly.


If you have had a recent experience or have an ongoing interaction with New Park Court, you can help us understand what we are doing well and where we need to improve.


Let us know when an individual has made your interaction with New Park Court easier, more efficient or more pleasant by using the feedback form or by writing directly to Kirsten Frankland.


Let us know when an experience did not meet your expectations. This can be done using our feedback form for informal concerns or our complaints procedure for matters you wish to raise formally.


Share your ideas to improve service at New Park Court using the feedback form.

Your feedback will be read by the Chambers Director at New Park Court and shared with colleagues. We may contact you for further information but we will always respect your anonymity if you prefer.

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